The CARM program is now in its cutover period. The old system has been shut down and the new system is being prepared for full operational start-up.
The entire CARM Portal has been shut down during this period.
These are the impacts of the cutover period shutdown:
- Payments via the Portal cannot be done
- Access to statements or transactional information will not be available via the Portal
- There are no new CARM registrations allowed via the portal
- There are no Trusted Trader enrolments allowed
- There is a special process to obtain new import or export business numbers, which will also close October 18th
- Accounting for imported goods will not be allowed during this period – there will be no late penalties or interest charged on goods that are due during this period
- Voluntary declarations will not be allowed
- Adjustments or corrections to transactions accounted for will not be allowed
Goods will still be allowed to be released by Canada Border Service Agency (CBSA):
- Release of goods will continue as normal
- Temporary bonds will still be accepted
- Cash (C type) releases presented by paper to CBSA at the customs port of arrival will still be accepted
After October 21st 2024:
The CARM portal will re-open and all activities on it will be restarted.
Border Brokers will begin submitting the final accounting documents for all the goods released during the cutover period with a CBSA defined schedule.
- Those transactions that have been accepted by the 24th of October will show up on CBSA’s month end Statement of Account for each of our clients and will include all duty and taxes
- The statement of account will be issued as normal on October 25th
- The statement of account will be due at the end of the month October 31st
- Transactions that get accepted after the 24th of October will show up on the November month end statement